Refund Policy

This policy covers how subscription fees and payments are handled for CORESight. Subscribing to a paid plan means you accept the terms below, in addition to our Terms of Service.

CORESight offers a Freemium plan at no cost. No payment is collected for the Freemium plan, and no refunds apply.

Paid subscription plans are billed monthly, per user. All fees are charged in advance for the applicable billing period unless otherwise stated at checkout or in your order confirmation.

All subscription fees are non-refundable except where required by applicable law or as explicitly stated in a separate written agreement with CORESight. We may consider refund requests on a case-by-case basis for:

• Duplicate charges or billing errors verified by our billing team
• Service unavailability for an extended period attributable to CORESight
• Other circumstances required by consumer protection laws in your jurisdiction

To request a refund review, contact us at support@coreops.ai with your account email, plan name, transaction date, and a brief description of the issue. We will respond within 5 to 7 business days.

You may cancel a paid subscription at any time. Cancellation stops future renewals but does not automatically entitle you to a refund for the current billing period unless required by law.

If you initiate a chargeback without first contacting CORESight support, we may suspend your account while the dispute is investigated.

We may update this Refund Policy from time to time. Material changes will be posted on this page with an updated effective date. Continued use of the Service after changes constitutes acceptance of the updated policy.

Questions about billing or refunds: support@coreops.ai